Frequently asked questions

Link Agency provides Full Ground Handling and airport services arrangements, traffic rights permission, supervision, station and revenue management, fueling and catering provision security services and ticketing services. This is in addition to VIP assistance, crew administration, filling flight plan, flight operations and dispatch.

Link Aero Trading Agency has in the past years dedicated great effort in obtaining a strong Security team through intensive specialized training from the Ministry of Interior and major scheduled airline clients. Our Security license by the Egyptian Civil Aviation Authority allows us to carry out these services even in restricted airport areas.

• Passenger profiling and travel document check.
• Screening supervision and control.
• Baggage sealing at check-in Area, and monitoring at sorting area.
• Random check of hand Baggage.
• Baggage guarding and escorting to Aircraft.
• Catering check and guarding to Aircraft.
• Cargo guarding and escorting to Aircraft.
• Cargo guarding freighter warehouse.
• Safeguarding all Loads during offloading and Loading of Aircraft.
• Security Access Control and Monitoring to Aircraft.
• Arranging for K9 Unit Sniffing Dogs for Baggage and Cargo in Sorting and Makeup Areas.

Link Agency is always looking for ways within the company to be innovative and increase the level of services rendered to client carriers in addition to increasing revenue for airlines. Accordingly, we created a dedicated team to be responsible for ticketing sales and to meet last minute changes through our offices. Such is to give support to scheduled airlines operating to different airports.

We also provide excess baggage collection where we have been awarded on many occasions the best Station worldwide in excess baggage revenues.

Link Aero Trading is IATA ISAGO certified. This is a high level of international accomplishment which certainly ensures the efficiency of the ground operations services provided by the company and gives more credibility to the company for our clients and target clients.

Link Agency's ongoing development of innovative systems allows us to provide customers with the best purchasing value and pricing. LATA is offering reduced prices for fuel uplift at all Egyptian airports coupled with providing technical and operational assistance to safely service all Aircrafts. Moreover, we provide the convenience of the most widely accepted credit/purchase fuel cards, i.e. AVCARD and multi service card.

As for catering, Link Agency has got reduced prices for high quality catering with an exclusive contract to operate catering unit inside the A/P, ramp area. Our catering upload is done under tightened security measures.

VIP and private jets handling occupies a considerable part of our business. Our general aviation team is dedicated to the smooth and efficient handling of all non-scheduled, business and private aircrafts, VIP passengers and government operations.

• Ground Handling.
• Fuel.
• Civil overflight and landing permissions.
• Diplomatic and military overflight and landing permissions.
• Airport slots and military PPR.
• Flight planning and ATC plan filing.
• Preflight briefing (complete flight documentation).
• Comprehensive Weather and NOTAM briefings.
• Flight Monitoring and dispatch and continued liaison with all agencies enroute.
• Dealing with Operational Irregularities.
• Immigration and Customs.