Ground Handling in Jordan

Ground Handling Services in Jordan

Operators flying into Jordan typically need a single agent able to combine ramp and passenger services with permits, fuel coordination and authority representation, because much of the work happens at the airport rather than in the contract.

• Supervision and station representation for arriving and departing flights.
• Passenger and crew handling, including transport and accommodation arrangements.
• Ramp handling, load control and turnaround coordination.
• Overflight and landing permits, slots and civil aviation permissions.
• Fuel and catering coordination against the turnaround plan.
• Cargo acceptance, documentation and delivery where required.

What Ground Handling Includes

The scope is agreed station by station, normally through an IATA Standard Ground Handling Agreement: Annex A lists the catalogue of services and Annex B records which of them apply, for which aircraft types and at what times.

How Ground Handling Works in Jordan

Jordan's international traffic is concentrated at Queen Alia International Airport near Amman, with Aqaba's King Hussein International Airport serving the Red Sea and leisure traffic, and Amman Marka used mainly for general and state aviation.

The Civil Aviation Regulatory Commission is the national regulator. Handling agents operate under approvals defining which services they may provide at which airport, and safety-critical roles such as load control and airside driving require the relevant qualifications.

Services for Airlines and Aircraft Operators

• Scheduled airlines: station handling, load control and passenger services at contracted frequencies.
• Charter and leisure programmes: seasonal resourcing agreed before the programme starts.
• Business aviation: discreet passenger handling, fast clearance and crew support.
• Government, state and special-mission flights: dedicated approvals and coordination routes.
• Cargo operators: documentation, acceptance and ramp coordination.

Operational Considerations in Jordan

• Regional airspace conditions can affect routings and permit lead times, so requests should be filed early.
• Aqaba operates as a separate economic zone with its own customs and entry procedures.
• Leisure traffic to Aqaba is seasonal and resources should be confirmed ahead of the season.
• Ad-hoc stops and diversions require a contactable operations desk outside office hours.
• Crew and passenger documentation should be complete before arrival to avoid ground delay.

Link Aero's Presence in Jordan

Jordan is one of Link Aero's four permanent stations, alongside Egypt, the United Arab Emirates and Morocco. Requests for the station are received on the published Jordan numbers and at fbojordan@linkagency.com, with the 24/7 operations desk available for out-of-hours and ad-hoc movements.

Link Aero Trading Agency was established in 1992 and is IATA ISAGO certified. Published services available to operators in Jordan include ground handling, flight support and permits, cargo services, fuel and catering coordination, crew handling and accommodation, and VIP passenger services. Airport-level coverage in Jordan is confirmed per request by the operations team.

Station

Jordan — permanent presence

Station contact

+962 7860 17211+962 7998 30077fbojordan@linkagency.com

24/7 operations

+202 2268 468624hrsops@linkagency.com

Related Link Aero services

• ground handling services
• flight permits services
• crew handling services
• cargo services services

Frequently asked questions

Does Link Aero provide ground handling in Jordan?

Yes. Jordan is one of Link Aero's permanent stations, with published local contact numbers and a dedicated station email. Requests are also accepted by the 24/7 operations desk, which confirms the exact scope and airport coverage per flight.

How do I request ground handling in Jordan?

Send the aircraft type and registration, route, dates and times, passenger and cargo figures and the services required. Link Aero accepts requests through its handling request form, the Jordan station email and the 24/7 operations desk.

Which Jordanian airports handle international traffic?

Queen Alia International Airport near Amman handles the majority of international traffic, with King Hussein International Airport in Aqaba serving Red Sea and leisure flights. Coverage at a specific airport should be confirmed with the handling agent when planning a flight.